Refund Policy: All MAVA events, programs, trainings, annual meeting and conference have a no refund policy. If you need to miss a training or event that you have already paid for, you may choose to have someone else attend in your place. Please email the event contact as soon as possible to provide them with the full name and email address of the person who will be attending in your place.
If you have questions or if this causes a hardship, please send an email to firstname.lastname@example.org
Registration and Payment Policy: Advanced registration and payment are required for all MAVA trainings and events. MAVA is unable to take walk-in payments, so payments have to be received by the registration deadline.
If you need to miss more than 15 minutes of the Volunteer Impact Leadership Training Series, you have one year from the date you missed to make up the session. Learn more about the VILT make-up process here.
Event Cancellation: MAVA reserves the right to cancel or postpone a workshop or event in its sole discretion. Reasons for cancellation or postponing may be, but not limited to: low attendance, a trainer emergency arises, inclement weather, COVID-19 safety concerns. If we cancel or postpone, we will use reasonable efforts to reschedule within 12 months and/or provide participants with a workshop credit toward a future workshop or event.
Inclement Weather Policy: If it is apparent the day before or the day of the workshop that travel will be difficult for the majority of the participants and/or the trainers, MAVA will reschedule. Participants will be notified via email as soon as possible. Please keep an eye on your email if inclement weather is expected.