Jessica Pang-Parks, CVA, Trauma of Money Certified™, is a volunteer engagement thought leader who helps organizations build trust, create impact, and inspire belonging. She is the recipient of the 2021 Alison Caird Young Leader Award in recognition of her leadership and excellence in volunteer engagement and the recipient of the 2023 VMPC Exemplary Leader Impact Award in recognition of her contributions to the field as a mentor, leader, trainer, and advocate.
Jessica facilitates Fleming College’s Volunteer Management: Spectrum of Engagement course and was named one of the Top 10 Volunteer Leadership Voices in 2025. She has held professional volunteer and community engagement roles at Crohn's and Colitis Canada, Pathways to Education Canada, the Heart & Stroke Foundation, Volunteer Toronto, and WWF-Canada. Learn more about Jessica at www.learnwithjpp.com.
Brianna Miller
She/Her
From Microaggressions to Meaningful Engagement: Retaining Diverse Volunteers
Brianna Miller is a writer, coach, and consultant with over 25 years of leadership experience in philanthropy, nonprofit management, and volunteer engagement. She is the founder of On Paper LLC, a creative and consulting firm that integrates equity-centered training, publishing, and coaching. Brianna specializes in dismantling systemic inequities in volunteerism and philanthropy, using bold truth-telling and practical strategies to reimagine how organizations engage community. She has facilitated national and local trainings on microaggressions, racial equity, and volunteer management, centering the lived realities of diverse volunteers and staff. Her recently published memoir, The Possibility of Me, and forthcoming book, The Psychology of Whiteness at Work, deepen her work of naming unspoken dynamics and equipping leaders with tools for accountability and inclusion.