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As a volunteer engagement leader, you might be apprehensive or tentative about work-related conflicts: conflicts between volunteers and staff, volunteers and volunteers, and volunteers and participants. However, addressing conflict and problem solving are key strategies necessary to be successful in your role. To increase your chances of success, equip yourself with new tools that will enhance your ability to be an effective advocate and even better communicator. In this interactive workshop, you will learn to lead by sharpening your conflict resolution skills. You will achieve better outcomes by learning negotiation strategies, improving working relationships and resolving seemingly intractable disputes. You will leave this workshop with a better understanding of your personal conflict resolution style and specific areas where you can intentionally make changes for greater results.

Facilitators:
This training will be facilitated by Karmit Bulman, MAVA's Executive Director

Registration Rates:

Members: $25
Non-Members: $50

Special Rates and Offers:

• Special rate for AmeriCorps members: $15 - Discounted rate applies to AmeriCorps members who are serving and does not include staff or supervisors. To register at the AmeriCorps member rate, please email your name, email address, phone number, billing address*, position title and organization name to Alyssa Kleppe at akleppe@mavanetwork.org.

• Special Offer for Non-Members – Workshop + Individual MAVA Membership: $100 - Register for this special offer and receive a one-year MAVA membership with your event registration! Individual MAVA memberships rates are normally $90 per year. To receive a one-year MAVA membership with your workshop registration, select the "New Member" rate, complete and pay for your registration, and MAVA staff will reach out to you with more information about your membership. Learn more about becoming a MAVA member.

• Special rate for Volunteers: Discounted rate applies to volunteers who give their time in the community and/or to a nonprofit or government organization in any volunteer role. The discounted rate does not include paid employees from nonprofit or government organizations that utilize volunteers or paid volunteer supervisors. To register at the volunteer rate, please email Alyssa Kleppe at akleppe@mavanetwork.org with your:

  • First and last name

  • Email address

  • Phone number

  • Billing address*

  • Answer ONE of the following questions:

    • 1.) the name of the organization where you volunteer and your volunteer role if you volunteer with a nonprofit or government organization or

    • 2.) one sentence about how you volunteer in the community if you do not volunteer with an organization.

See Examples

Attending this training, webinar, or conference workshop can be applied towards professional development unit (PDU) requirements for initial CVA Certification or CVA Renewal. CVA certification is the only internationally recognized credential in the field of Volunteer Administration. If you require proof of your participation, please contact the organizers of this training.  CCVA will not have proof of your attendance to events that they haven’t organized.   To learn more, visit: www.cvacert.org.

*You will receive a link by email to generate an invoice or to pay by credit card. If you would like to pay by credit card, the address you provide must match your credit card's billing address.

Please note that registration and payment is due by Tuesday, September 20th to receive the Zoom link to the training. View MAVA's Event Registration and Refund Policies. Please contact Alyssa at akleppe@mavanetwork.org for more information. 

For registration questions, please contact Alyssa Kleppe at akleppe@mavanetwork.org.