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MAVA Voice

Volunteer Computer Policy
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We do a background check on all volunteers entering data into our database and working directly with clients. I've included portions of our handbook (below) that address confidentiality and using the computer. It is the same for our employee handbook. During orientation and training we emphasize both. 
Confidentiality

During your time with Valley Outreach, you may have access to confidential information belonging to the organization, our clients, employees, community stakeholders, and other volunteers.  Such information may include, but is not limited to:

  • Client names and personal stories
  • Organization data, records, and reports
  • Financial information
  • Contact lists
  • Personnel and compensation information
  • Contracts
  • Litigation and other legal matters, whether or not it is labeled “confidential”
  • Proprietary software, licensed programs, documentation, research, developmental materials, and confidential reports

 

Safeguarding confidential information is essential to the integrity of this organization.  As a condition of your volunteer commitment, you must agree that all such information is private or the exclusive property of Valley Outreach.  You will not disclose any information to anyone, except within the responsible performance of your position, regardless of whether or not it has been designated confidential.  Any violation of this policy will lead to disciplinary action, including the potential termination of your relationship with Valley Outreach.

Use of Valley Outreach Resources

Valley Outreach resources, including time, material, equipment, and information, are provided for Valley Outreach business use.  Occasional personal use is permissible as long as it does not affect your performance or cause a disruption in the workplace.  Volunteers and those who represent Valley Outreach are trusted to behave responsibly and use good judgment in order to conserve Valley Outreach resources.

In order to protect the interests of the Valley Outreach network and our fellow volunteers, Valley Outreach reserves the right to monitor or review all data and information contained on a volunteer’s Valley Outreach-issued computer or electronic device, the use of the Internet, or Valley Outreach’s intranet.  We will not tolerate the use of Valley Outreach resources to create, access, store, print, solicit, or send any materials that are harassing, threatening, abusive, sexually explicit, or otherwise offensive or inappropriate. 

 

 
Good afternoon,

We recently switched from paper and pen to a new client database. With the switch, volunteers now enter the client's food shelf visit into the computer. I'm looking to see if any of you have a volunteer computer policy and are willing to share.

Thanks much!

Sabrina
 
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